Employment Training Program

Professional Skills

Career development is a journey. To grow your skills and expertise and gain new experiences, you need to understand how to effectively plan your career using career development resources. These learning activities will help you explore the skills and strategies needed to stay current and advance your career in the digital economy.

Collaboration is more important than ever in today’s workplace given the rate of digital transformation that organizations and people experience. You’ll need to be a team player, working cooperatively with other, managing relationships, and working with diverse perspectives. These learning activities will help you develop a set of skills and a mindset to become a more effective team member in the workplace.

 
Communication Skills

Being a good listener can help you build stronger relationships and gain new ideas and inspiration. These learning activities will help you expand your understanding of the importance of effective communication in the workplace, and develop skills and strategies that will make it easier for you to listen, learn, and share your knowledge and insights with others.

 
Critical Thinking

Collaboration is more important than ever in today’s workplace given the rate of digital transformation that organizations and people experience. You’ll need to be a team player, working cooperatively with other, managing relationships, and working with diverse perspectives. These learning activities will help you develop a set of skills and a mindset to become a more effective team member in the workplace.

Being a good listener can help you build stronger relationships and gain new ideas and inspiration. These learning activities will help you expand your understanding of the importance of effective communication in the workplace, and develop skills and strategies that will make it easier for you to listen, learn, and share your knowledge and insights with others.

Using critical thinking and creativity to identify potential solutions to problems is a key modern workplace skill. Critical thinking is about framing the situation, uncovering new realities and ideas, drawing upon diverse perspectives, and using sound judgment. These learning activities will help you improve your ability to solve problems by thinking about how you approach them, who to involve in the process, and how to measure outcomes of success.

Decisions can make a big impact to your team, your company, or your customers. You need to learn to act with speed and accept the discomfort that can come from making crucial decisions. Learn the process for making those decisions. These learning activities will help you understand how you can overcome typical traps and employ practical decision-making techniques.

The ability to interpret, create, and strategically use digital information, and to communicate and share it, are highly valued skills in today’s work environments. Be information savvy when creating and consuming content, and apply a critical lens to digital content. These learning activities will help you develop skills and strategies to create and consume digital information, maintain information and data security online, and use social media platforms in a professional manner.

Entrepreneurs pop up in all types of industries and can have widely different backgrounds. Some build personal brands, while others work tirelessly on a physical product they believe in. Complete these learning activities to learn more about what it means to be an entrepreneur.

What if you could manage your thoughts and emotions, and learn to be proactive rather than reactive? What if you could gain control and not always be on auto-pilot? Well, mindfulness, can do all this. Activities in this channel introduce you to mindfulness, its role in the workplace and your personal life, and the benefits that go along with practicing it. Through mindfulness practices, you can transform your life and the people you work with.

Respect, empathy, understanding, and good communication go a long way in fostering positive relationships and work environments. Being open to feedback and providing it to others is also necessary for personal and professional growth. Learn how you can flex your interpersonal skills and be more adaptive. These learning activities will help you develop the skills and behaviors required to become an effective communicator, make a lasting impact, and deal with challenges in a controlled and focused manner.

Are you aiming for a job that requires more than performing tasks like a drone? If so, watch this series of short videos by Jim Whitehurst, IBM President. He provides leadership insights into the character traits that can help identify you as a job candidate with innovative and collaborative potential.

What if you could manage your thoughts and emotions, and learn to be proactive rather than reactive? What if you could gain control and not always be on auto-pilot? Well, mindfulness, can do all this. Activities in this channel introduce you to mindfulness, its role in the workplace and your personal life, and the benefits that go along with practicing it. Through mindfulness practices, you can transform your life and the people you work with.

Your ability to solve problems is a skill that can be developed and enhanced. Problem solving is about thinking about how to approach problems, who to involve in the process to solve them, and how to measure the outcome so that you know you and your team are successful. These learning activities will help you develop the skills and behaviors required to solve problems and implement solutions more efficiently by using a systematic process that involves creative and critical thinking.

Get the most out of interactions with others and respond positively to change in today’s workplace. Learn how emotions affect performance and how you can manage your interactions at work more productively and grow your career. These learning activities will help you develop the skills and strategies to maintain a professional attitude and manage your time and emotions, so that you are able to work with others effectively.

Project management has become a fundamental business competency and it can be an interesting, rewarding career. These learning activities provide you with an introduction to project management, key concepts, and the role of the project manager during the lifecycle of a project. Explore a range of methods and techniques for project management effectiveness.

When faced with a natural disaster, health concern, tragedy, or problems with a relationship, work, or school, resilience is how well a person can adapt to the events in their life. A person with good resilience can bounce back more quickly and with less stress than someone whose resilience is less developed. Events will negatively impact us in our lives. It is your responsibility to cultivate the skill of resilience to be able to bounce back as quickly as possible to be able to continue enjoying your life. These learning activities will introduce you to what it means to be resilient and techniques to build or boost your resilience.

More and more companies are looking for employees to be remote workers and collaborate as part of a virtual team. These learning activities will introduce you to what it means to be a remote worker, pros and cons, and techniques to succeed on a virtual team.

Get an understanding of key skills for professional success and core soft skills needed in the information technology workforce. This knowledge of skills and behaviors includes collaborating effectively with teams, creating and delivering presentations, communicating with impact, dealing with challenges in a controlled and focused manner, using agile approaches for working professionally to deliver quality work and experiences to customers, and solving problems and implementing solutions. Complete the activities to earn an IBM-issued and recognized badge called Working in a Digital World: Professional Skills.

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